Program helps needy pay for phone service|Letter to the Editor

Published 5:11 am Wednesday, September 30, 2009

By Staff
Gigi Armbrecht
Regional Director, AT&T Alabama
During these tough economic times it is important that the people who need help are aware of all the resources that are available to them. The week of Sept. 14-20 was declared Lifeline Awareness week. Lifeline is a program that provides a discount on basic monthly phone service to consumers who are struggling to get by.  Unfortunately, a large number of the people who are eligible for a Lifelines credit don’t know about it.
If you participate in Medicaid, SSI, Temporary Assistance to Needy Families, or a similar program, you may qualify for Lifeline. To find out simply call your phone company, or call the Alabama Public Service Commission at 1-800-392-8050.
It is also important to note that because of a bill that passed this year in the state legislature, The Communications Modernization and Lifeline Improvement Act, the Public Service Commission has been given authority under Alabama law to make the program available to even more people who may need help but don’t participate in one of the qualifying programs. 
We need to thank state Reps. Alan Baker and Harry Shiver and Senator Marc Keahey for their leadership in helping pass this critical legislation. Their support was crucial in making sure that more people can be covered by this important program. Also, the Public Service Commission and its staff deserve recognition for working hard to expand Lifeline eligibility.
Gigi Armbrecht
Regional Director, AT&T Alabama